If however only one folder does not sync but the rest of them do, i.e. Choose the Identity you want, normally “ Main Identity“.It will go into the Microsoft Database Utility mode where you can rebuild the Identity (Database).Press the Option (Alt) key while clicking on Outlook to open it.Backup (or copy) your Office 2011 identities folder located in “~/Documents/Microsoft User Data/Office 2011 identities/”.Kill all Microsoft Office applications processes (i.e.To do this you can follow these instructions from Microsoft: The Database for the Outlook profile can get corrupted over time and may need to be rebuilt on Outlook 2011 on Mac.
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